Top 3 Soft Skills Any Business Leader Should Have
In an increasingly globalized world competitiveness is a very important factor, companies must achieve increased sales by minimizing their production costs, this can only be achieved through investment in machinery and labor force.
While investment in technology makes production processes more efficient, investing in workforce training allows individuals to properly use technology and implement innovative mechanisms, but not only technical skills are critical to the development of the company, so-called soft skills for business have become very important for proper business development.
The traditional corporate scheme undermines the importance of soft skills, assuming that people know the best way to behave within work, to handle the staff in charge and that they have a creative way of solving problems, that is, they expect different results from a staff who are not provided with new tools.
The part that needs to be understood is that a boss and a leader are not the same and therefore do not bring the same to a company. While a boss ignores the needs and skills of his-held staff and is characterized by problem-solving through a linear method, a leader is responsible for analyzing the strengths and weaknesses of the area and staff in his care, as understanding them allows him to leverage his skills in the right way to achieve the goals that have been set, communicates properly and effectively which avoids misunderstandings, frustration and wasted time, knows how to properly handle time, the stress generated by the work itself and its ability to think outside the box allows you to take advantage of the opportunities that other people do not get to see.
Soft skills focus on who people are, they serve to represent people’s approach to life and work. Simply put, soft skills are interpersonal skills hardwired to an individual’s personality, and they characterize how they interact with other people in the workplace.
Essentially, soft skills are the people skills, personality skills, and communication abilities the workforce needs for the long-term success of the organization. After all, almost every job requires employees to engage with others, either inside or outside of the organization, making these skills something not to be overlooked.
The most valuable soft skills for business a leader must develop are:
- Problem-solving; and
- Critical thinking
Research has shown that soft skills account for 90% of what makes people progress up the success ladder.
When the workforce is plentiful in technical skills, but lacking in soft skills, the entrepreneur may notice that some elements of his business face challenges. For example, if his employees are well trained in obtaining customers, but not so wonderful at customer retention, he has a soft skills gap. Fortunately, that can work to alleviate any soft skills gaps in your business through training.
The acquisition of soft skills for business becomes increasingly important and relevant for those who are providing services. Human Resource practitioners and employers still find the majority of employees lacking or mismatching of relevant soft skills competencies required in their job positions. Therefore a training program must be strategically planned, designed and executed.
After all, it’s not just about having the most talented, qualified employees. It’s about them being able to work together as a team, for the benefit of their own, and the organization’s, success.