Things to Remember When Working with Security Guard Company
Whether you are arranging an event or you are having a business meeting, you will always benefit from having a security guard at your service. While there are benefits of having a security guard, finding the right security guard company can sometimes be a tiresome task. You have to consider so many things before you finalize your decision. For instance:
Pay attention to their supervision system
Many people think they just need an individual trained to look after their property or special event, but the truth is that they should look for a contractor with systems available for remotely supervising the guards. Without getting adequate supervision, you are not going to receive satisfactory services. Moreover, having your guards supervised is another way to tell them that they are being watched and that they have to be on their toes while performing their duty. Being supervised will also discourage unprofessional behaviors, like being habitually tardy.
Therefore, you need to ask about how your selected security guard company will carry out supervision. Moreover, you should also check how they are going to perform supervision, as some would rely on guard check-ins while others would use field supervisors to ensure that your security guard is always in control of things. Just be sure to inquire about it to have a better idea of what to expect.
Ask about the Training Offered to the Guards
It is extremely important to know how your guards are trained; after all, they will be in charge of security and help keep your premises safe. You have to understand that under-trained guards are never going to deliver maximum satisfaction. You should be asking about the orientation your security guard company provides.
Sometimes, you can have a security guard company train your own guards. In this case, consider if they are going to provide training at your property or not. You should also ask about the duration of training. Sitting through an orientation is usually the best way to get an idea about how your guards are trained.
Ask about their Qualifications
Your security guard company should share information about the qualifications of your guards. Many states do not allow people to work as a security guard unless they have the right amount of training and experience. You should also know about any specific training requirements in your state. Ensure that your selected guard complies with those requirements. You should also insist on scheduling an interview with your guard before giving them a go ahead to look after your property and business.
Keep in Touch with Your Contractor
Be sure to maintain a good rapport with your security guard company. Share your feedback with your contractor and tell them if you are not happy with anything regarding the services of your security guard. In your meetings with the contractor, both parties can talk about feedback from remote supervisory systems, tenant feedback, and guard attrition.
The fact of the matter is that finding a security guard company is easy but ensuring that you are going to get the right guard for your business or property is the real catch. Keep abovementioned things in mind to make the right move!